Frequently Asked Questions
We believe that innovative technology and exceptional people are the driving force in making Everight Diagnostics so successful.
You can lodge a complaint by filling the form on our contact page (embed link). For general customer service inquiries, you can send us a message at info@everightlab.com or call us at +2348155515100.
Please call the appropriate Imaging location for assistance.
Abuja- +2348155515100
Imo- +2348168812732
Lagos- +2348091800773
Abuja- +2348155515100
Imo- +2348168812732
Lagos- +2348091800773
Depending on the investigation, samples are taken on a first-come basis taking into account emergency cases.
Routine investigation results are generally available within 30mins to 2hrs of collection depending on the nature/test requested. However, some investigations are more involved and may take longer. You will be duly informed by the client service department on when the results will be available.
You can book your test result online or by email/WhatsApp messenger, however, there are some sensitive results that would require you to visit the centre for result collection, you will be duly advised by the customer care unit.
Results can be picked by a proxy whom you have given specific instructions. The proxy will be asked to produce a means of identification and also a copy of the receipt for the test done. However, sensitive results would not be released to proxies as the case may be
No. It is the policy of Everight Diagnostics to utilize single-use sterile equipment when taking blood samples from patients. Our staff are trained in infection control.
You can simply walk into the office during lab hours to have our counselling doctor advise you on what diagnostic tests to do.
Mr Everest Okpara is the chief advocate of the Company. He has been instrumental in making strategic decisions and policy formulations for the Company. He is known for being credible, courageous, focused, innovative, driven and result oriented. He holds an MBA degree in Business Administration and Management, B.Sc. in Industrial Relations and Personnel Management from the Lagos State University, a certificate in Healthcare Management from Lagos Business School and a certificate in Biostatistics and Epidemiology from Johns Hopkins Bloomberg School of Public Health, U.S.A. Mr Everest has been a force in investigative medicine for over seventeen (17) years. He is a philanthropist who has made extensive contributions to the social and economic development of his community.